1) Brand times and shipment costs
Cuter Than You is partnered with DHL & FedEx ensuring your package arrives safely and promptly. We offer two shipping options. Our first option, through FedEx, is FREE Standard Shipping & Handling (3-5 business days). The second option is Expedited Shipping through DHL (1-3 business days). If in the case that an order arrives damaged or incomplete, a full refund will be issued with paid return shipping. If an exchange is requested, the return shipping for the damage or incomplete product and shipping of the new product will be paid by Cuter Than You.
*All products contain their respective shipping time within the “Shipping Time” Tab located on the product's page.
2) CTY shipping time for jewelry
Although not all jewelry available on the site is made and shipped from china, most is.
Orders from China do not have a certain delivery date as many manufactures we work with ship with different providers. The typical expectancy time is 10-20 business days to be processed, shipped, and delivered after receipt of payment.
The order is confirmed as soon as we receive the payment (status “confirmed”) and our logistic warehouse starts preparing it (status “working on”). A “working on” order can be cancelled but it’s not possible to add or remove single articles. When the order is “Ready” (ready to be shipped), it is not possible to make any more changes to it.
*All products contain their respective shipping time within the “Shipping Time” Tab located on the product's pages.